EAGLE EXPRESS is committed to safeguarding your privacy in compliance with the applicable data protection laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), and its implementing regulations.
Information we collect
- Identity: Name, contact details
- Payment Data: Handled securely via third parties
- Technical Data: IP address, browser info, cookies
- Order History & Preferences
- Communication Records
Legal Bases | We process your data based on:
- Contractual necessity
- Legal obligations
- Legitimate interest
- Your consent (where applicable)
Use of Information
- Process orders and deliver services
- Respond to inquiries
- Improve website experience
- Marketing (with your consent)
- Prevent fraud and ensure security
Cookies | We use cookies for:
- Site functionality
- Shopping cart/session management
- Analytics
- Marketing (with consent)
- You can manage cookies via your browser.
Your Rights (under the data protection laws of the United Arab Emirates)
- Access, update, or delete your data
- Object to processing
- Withdraw consent at any time
- File a complaint with the ICO (Information Commissioner’s Office)
- Data Security
We retain data only as long as necessary for:
- Legal compliance
- Service delivery
- Dispute resolution
Contact Us
For questions, feedback, or data-related concerns, please contact:
- Email: info@eagleexpress.co
- Abdulwahed Bin Shabib Distribution (Br Of Aw Bin Shabib Investment L.L.C) Block 3, 2nd Floor, Office No.214-224, Bin Shabib Mall Al Qusais Industrial Area-1, Dubai, Uae
Children’s Privacy
- Our services are not directed to children under 13. We do not knowingly collect their data.
Data Retention
We retain personal data only as long as necessary to:
- Fulfill our services
- Comply with legal or regulatory obligations
- Resolve disputes or enforce agreements
- You may request deletion of your personal data at any time.
International Transfers
- Your data may be stored or processed outside the UAE with appropriate safeguards.